Cancellation Policy
At Gigaquest Site, we strive to provide a smooth and hassle-free shopping experience for our customers. This Cancellation Policy outlines the terms and conditions governing order cancellations.
Order Cancellation by Customer
Customers may request cancellation of an order before it has been processed, packed, or shipped. Once an order has been shipped, it cannot be cancelled.
To request an order cancellation, please contact our customer support team as soon as possible with your order details. We will make reasonable efforts to accommodate cancellation requests submitted before shipment.
Order Cancellation by Us
We reserve the right to cancel any order at our sole discretion under circumstances including, but not limited to:
* Product unavailability or stock issues.
* Errors in pricing, product descriptions, or inventory information.
* Suspected fraudulent transactions or unauthorized payment activities.
* Incomplete or incorrect customer information.
* Situations beyond our reasonable control, including technical errors or force majeure events.
If we cancel an order after payment has been successfully processed, the applicable amount will be refunded to the original payment method.
Refund for Cancelled Orders
If an eligible order is cancelled before shipment, any payment received will be refunded in accordance with our Refund Policy. Refund processing times may vary depending on the payment provider, bank, or financial institution involved.
Modification of Orders
Once an order has been placed, modifications such as changes to products, quantities, delivery address, or payment method may not be possible. Customers are encouraged to carefully review their order details before completing the purchase.
Contact Us
If you have any questions regarding this Cancellation Policy or wish to request an order cancellation, please contact us:
Gigaquest Infotech Private Limited
Address:
Office No. 614, Vishal Tower, District Centre, Janak Puri, New Delhi – 110058, India
Email: info@gigaquestinfotech.in
Phone: +91 9111894127
We reserve the right to amend this Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon publication on our website.